Frequently Asked Questions

We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to contact us at info@cliptbyla.com for further assistance.

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How many sets do I need?

All of our clip in extensions are made to be high density, meaning only one set is needed for a natural look. However if you prefer a dramatic fullness we suggest purchasing 2 sets.

Can I dye my extensions?

Yes! You can bleach and/or dye your clip clip-in extensions to match your desired look. Our high-quality hair is designed to maintain its softness and durability even if you choose to color it.

How long does shipping take?

Shipping typically takes 3-5 business days within the U.S. For international orders, shipping may take 7-10 business days, depending on the location. You will receive a tracking number once your order has shipped. Pre-orders have the same shipping timeline however, they also have a 7-12 day processing time in addition to shipping time.

How do I care for my Clipt extensions?

To ensure longevity and maintain the quality of your hair:

  • Gently wash your extensions or wigs with sulfate-free shampoo and conditioner.
  • Air dry or use a low-heat blow dryer.
  • Store your wigs and extensions properly in a satin or silk bag to prevent tangling and damage.

Check out our Hair Care Guide for more detailed instructions.

Do you accept returns or exchanges?

Yes, we accept returns or exchanges within 7 days of receiving your order, provided the product is in its original condition and packaging. Please note that extensions with the gold binding removed are non-refundable. See our Return Policy for full details.